Orale Enterprises
4821 Lankershim Blvd #F250
North Hollywood CA 91601

818-506-0361 Phone
818-506-0391 Fax

or you can email us at:

orale@oralewear.com for general information

Prices

Orale Enterprises offers you competitive prices on current products. your total order price will include the price of the product (on the day of shipping) plus any applicable sales tax and shipping charges. Orale Enterprises reserves the right to change prices for products displayed at OraleWear.com at any time.

Methods of Payment

Visa, MasterCard, Discover, American Express or Money Orders & Cashiers Checks made out to Orale Wear.

Sales Tax

OraleWear.com puchases will include California sales tax (8.25%) for those orders made in California only.

Return Policy

Please note that Orale Enterprises only permits the return of products due to an OraleWear.com shipping or order processing error and that all sales are final. if you have received an incorrect product due to an OraleWear.com shipping or order processing error, please do the following:

Please contact OraleWear.com customer sevice at (818) 506-0361 for any returns or damaged items.

When returning merchandise, please note below:

NOTE: Orale Enterprises recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to Orale Enterprises or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please also note that the United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before the USPS will initiate a trace.

(1) Apply proper postage and mail (no COD's will be accepted) to the following address:

Orale Enterprises, 4821 Lankershim Blvd, #F250, North Hollywood, CA 91601 U.S.A

Defective items

If you discover what you believe is a product defect for any Orale Wear branded product, please contact Orale Enterprises customer service at (818) 506-0361. Defective products must be reported within 3 business days after you receive the product.

Shipping

shipping options

As a service to our customers, OraleWear.com provides ground shipping on every order at no additional charge. Orders shipped by ground service should arrive within 3-7 business days after actual shipment has been made.(depending on availability)

If you prefer a faster method of shipment, you may choose to pay for express shipping. Shipping charges are based on the total weight of the order. Express-shipped orders should arrive within 2 business days after shipping.

Rush shipping is only available by calling our customer service (818) 506-0361 by 12:00 p.m. PST Monday- Friday (holidays excluded).

Customers must call to confirm availability and shipping requirements. Additional freight charges will apply depending on shipping instructions.

Priority overnight, 2nd and 3rd day air shipping are also available, cost depends upon the size and weight of the package.

Rush orders are shipped by UPS or Federal Express and delivered within the time frame requested.

UPS or Federal Express cannot send Rush orders to a P.O. Box.

1. Freight charges, including those for unclaimed shipments, will be charged to the customer.

2. Refused, returned, or canceled orders wll be charged a 25% restocking fee.

Other terms and conditions

* OraleWear.com is not responsible for typographic errors.

* OraleWear.com reserves the right to change the terms and conditions of sale at any time.

* All sales at OraleWear.com are governed by California law, without giving effect to its conflict of law provisions.

* No Orale Wear employee or agent has the authority to vary any of the OraleWear.com policies or the terms and conditions governing any sale

Contact Information

If you have any questions or comments about our products or service, please e-mail us at mailto:info@oralewear.com If a response is needed, e-mails will be responded to within 24 hours, Monday-Friday.

For placing an order offline or questions about your order, please call us at (818) 506-0361